Privacy Policy
Last updated: 10 October 2026
Printacia ("we", "us") respects your privacy. This policy explains what personal data we collect through https://printacia.com, why, and what rights you have. It is written to meet widely used standards such as the GDPR and the UK GDPR, and applies to everyone, wherever they live.
What we collect
Order details: name, email address, country, the products you buy, the amount and currency, and a payment reference. We never see or store your full card number or PayPal password; payments are handled by PayPal or by your bank/wallet provider.
Account details: email, name and a securely hashed password if you create an account.
Download records: when files were downloaded and from which IP address, to protect against abuse.
Messages and custom requests: what you send us by form, email or WhatsApp, including any files you upload.
Technical data: IP address, browser and device type, pages visited and cookies (see our Cookie Policy). Analytics are used only if you consent where the law requires.
Why we use it, and on what basis
To process your order, deliver your files and give you support (to perform our contract with you).
To keep accounting and tax records and to prevent fraud (legal obligation and legitimate interests).
To keep the Site secure and to understand how it is used so we can improve it (legitimate interests, or your consent for optional analytics).
To send you news and offers, only if you subscribe, and you can unsubscribe at any time (consent).
Who we share it with
We do not sell your data. We share it only with service providers who help us run the shop, under appropriate safeguards: payment providers (such as PayPal), our hosting and email delivery providers, and analytics tools if you consent. We may disclose data if the law requires it.
International transfers
We operate from Pakistan and our providers may process data in other countries. Where required, we rely on appropriate safeguards for these transfers.
How long we keep it
Order and payment records are kept for as long as the law requires for accounting and tax purposes (commonly up to seven years). Account data is kept until you ask us to delete it. Download logs are kept for a limited period. Messages are kept as long as needed to help you.
Your rights
You may ask us to give you a copy of your data, correct it, delete it, restrict or object to its use, or move it to another service, and you may withdraw consent at any time. We will respond within one month. You also have the right to complain to your local data-protection authority. Some records must be kept by law, and we will explain this if it applies.
Security
We use encryption in transit, access controls, two-factor authentication for staff, and private storage for paid files. No system is perfectly secure, so we also limit what we collect.
Children
Our products are designed for children but are bought by parents, teachers and other adults. We do not knowingly collect personal data from children. If you believe a child has given us data, contact us and we will delete it.
Changes and contact
We will update this page when our practices change. To exercise your rights or ask a question, email admin@printacia.com or message us on WhatsApp (+923333147714).